CLASS POLICIES & GUIDELINES

A flat mat, such as a crate mat, bath mat, or a towel
Plenty of small tasty treats
Treat bag
One or two of your dog's favorite toys
A regular nylon, cotton or leather buckle collar or harness
6 foot leash with nothing attached, except for your dog; no flexi or retractable leads

Arrive a little early so we can get started right away
Park in the adjacent parking lot, either the upper or lower level
Give yourself enough time to potty your pup before coming into the building on the grassy areas surrounding the parking lot.
Pick up after your dog and use the dumpster to dispose of your bag
Enter through our front entrance on Roth Street
Safety is our number one priority. Wear comfortable clothes to class. Enclosed, non-slip footwear is required as you are actively moving during training exercises with your dog (NO FLIP FLOPS OR OPEN TOED SANDALS PLEASE)

Children in Class: All family members are encouraged to attend and participate in class. For the safety of all class participants, children under the age of eight will require additional adult supervision. It is difficult to participate fully in class while monitoring the behavior of young children.

Required Vaccinations: For Puppy classes, puppies must be up-to-date for their age, with at least the first set of DHLPP shots, usually given between 6-8 weeks of age, and negative fecal test. Because socialization is so time-sensitive, we do not usually recommend waiting to begin puppy class until the whole series of puppy shots are complete. For all other classes dogs must have the full sequence of DHLPP (usually an annual booster for adult dogs) or titers and the Rabies vaccine. Please submit vaccination records electronically if possible.

Cancellation Policy: By enrolling, you are reserving a space in one of our classes. As such, there are no refunds if the student cancels with less than 6 days’ notice prior to the start date of the enrolled class. Please carefully consider your schedule, commitment to training, and your dog before registering for class. In order to maintain an intimate learning experience our class sizes are limited in number, so any cancellation or rescheduling leaves a vacancy which could have been filled by others. We often have a waitlist for our most popular classes.

Refunds: All refund requests made more than 6-days in advance of the class start date must be made in writing & emailed to our office at info@wholistichound.com.

Returned Check Fee: Returned check fee will be charged and added to the amount due for each returned check along with any additional applicable bank fees that may have been charged.